Point of View

We believe today’s business environment is undergoing a radical transformation, at a pace faster than any of us could have ever imagined. Understanding how disruptive trends are impacting the world around us is critical to optimizing performance, minimizing costs and creating value for your business—now, and in the years to come. 

 

Disruptive Trends

We believe business is in a period of radical transformation. How do you navigate and drive your business through these disruptive trends?

 

Overview

IT used to control where applications and data ran and on what devices. All that has changed with access to compute power; easy to procure and run software and business platforms; and the consumerization of IT. Not only have these advancements eroded the power of IT, but they have also created critical enterprise-wide issues in security and duplication. Neither IT nor business leaders know how to deal with this shift.

Strategy Brief

Best-in-Class Vendor Management Office

With the role of key vendors evolving and with more vendors being introduced into the workplace, effective vendor management has become a critical capability of any enterprise.

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Strategy Brief

Overview

IT used to control where applications and data ran and on what devices. All that has changed with access to compute power; easy to procure and run software and business platforms; and the consumerization of IT. Not only have these advancements eroded the power of IT, but they have also created critical enterprise-wide issues in security and duplication. Neither IT nor business leaders know how to deal with this shift.

Strategy Brief

Best-in-Class Vendor Management Office

With the role of key vendors evolving and with more vendors being introduced into the workplace, effective vendor management has become a critical capability of any enterprise.

Download
Strategy Brief

Overview

The emergence of “Business Platforms” are creating new methods of service delivery that combine SaaS, BPO and Cloud to standardize business processes and bring together people and software. As a result, companies may require multiple platforms, and executives may need to develop suitable procurement, change management, process improvement, vendor management and governance processes to keep pace with the new delivery model.

Strategy Brief

Next Generation IT Outsourcing

This is an unparalleled time of transformation. Disruptive technologies such as cloud computing and the “as-a-service” model for software, infrastructure and platforms have led to fundamental changes in how IT services are organized, managed and delivered. Read more about the next generation of ...

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Strategy Brief

Overview

New sources of competitive advantage are coming into play with the ability to use processing power to optimize business decisions in real time and convert massive amounts of data into meaningful insights. The strategic impact of data and analytics is massive, but it also poses operational issues of storage, processing and bandwidth. Executives need to be ahead of the game when it comes to smart computing and intelligence techniques to improve operational efficiency and make automated business decisions. 

Strategy Brief

Starting Small with Big Data

There are five disruptive trends shaping the corporate IT landscape today, and of the five, Big Data has the biggest potential to generate new sustainable competitive advantages. Read more about a pragmatic approach to generating business value. 

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Strategy Brief

Overview

From offshoring and outsourcing to cloud computing and industrialization, the economics of IT and global delivery are rapidly changing. The result is a need for sophisticated service integration and management, and the creation of a new multi-sourced model for services that has replaced existing governing principles.

Strategy Brief

Multi-Supplier Governance

As CIOs turn to multiple suppliers to drive down prices and obtain best-in-class services, they need to redefine their supplier governance to extract the promised value from this more complex ecosystem

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Strategy Brief

Overview

With employees increasingly co-mingling personal and business data on company and employee-owned devices, how do organizations deal with managing concerns around security, productivity and cost control?

Strategy Brief

First Things First in Demand Management

Good Demand Management aims to deliver services in a manner that maximizes business value, improves the visibility of true IT costs and level of capacity utilization, and reduces the technical and compliance risks. Read more about an ideal approach to Demand Management. 

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Strategy Brief

Approach

We believe every client needs a well-conceived strategy. The more superior the strategy, the more superior the results. At WGroup we specialize in strategy. Our methods and tools are structured but not rigid, allowing us to adapt them to different client environments. Our fact-based analysis and economic models inform everything we do and provide you the insight and transparency to make the right decisions, so you can continue to deliver value to your business.

At WGroup, we take a “strategy first” approach to the work we do—collaborating with our clients, service providers, software partners, and each other to develop a results-driven strategy that adds value to our clients’ projects.

Our clients have the benefit of knowing that their decisions and solutions are supported by seasoned WGroup consultants averaging over twenty-five years experience serving Fortune 1000 clients. Through custom analysis and a robust database of aggregated cost and performance data, we build in-depth financial models tailored to your environment.

Whatever your needs, our goal is to help you set new standards of excellence that drive your business forward.

Though business goals across many organizations may be the same, the path to achieving those goals is different for every client. At WGroup, we value these differences, tailoring solutions to answer our clients’ distinct needs. Whether we’re setting up unique pricing structures or redesigning operational processes, there are no requests too big or details too small for our team of experts to consider.

When it comes to outsourcing, we believe that non-prescriptive approaches, developed collaboratively with service providers, result in the best outcome for our clients. Rather than contentiously directing providers to respond to a service delivery model that has been created for you by a consultant, we work with providers to help them understand your requirements and how they can best leverage their capabilities to deliver the optimal solution that can exceed your expectations.

Having a team by your side that understands your perspective is invaluable. We recommend solutions that look at facts and consider all the possibilities. In our own careers, we’ve personally built business plans, presented to management committees and Board of Directors and had the accountability for achieving results.

Whether you come to us for strategy, shared services, BPO, ITO or Cloud Readiness, we  also understand that achieving results means honoring and mirroring your mindset, personality and values. We take pride in the fact that we quickly understand your unique cultural and organizational nuances, bringing our “been there before” experience to every engagement.

Mission & Values

WGroup was established in 1995 to help Fortune 1000 companies optimize business performance, minimize costs and create value. We believe in teamwork and are passionate about intellectually challenging projects. We blend rigorous, fact-based analysis and creative thinking to deliver solutions that exceed our clients’ expectations at every step. The result? Satisfied clients who know they always come first.

Our Mission

WGroup’s mission is to enable companies to drive their business forward by optimizing business performance, minimizing costs and creating value.

Our values

WGroup is comprised of seasoned professionals. We treat everyone with fairness and honesty. We value collaboration and recognize the contributions of others in sincere and meaningful ways. We admire and respond vigorously to intellectual debate, new thinking and ideas. We are committed to working as a team with our clients so they benefit from the results of our collective thinking.

We are authentic, truthful and genuine. We behave as professionals, stand up for what we believe in and are not afraid to challenge ourselves, our clients or each other. We do what we say and always follow through. We lead through our actions, competency and teamwork, and are each personally accountable for the highest standards of behavior.

We value data, facts and analysis to guide our opinions, decision-making and recommendations. Our insight works because we have been in our clients’ shoes and understand the nuances of their challenges. We are able to develop right-fit solutions and sustain long-term client relationships because of the detail and credibility we bring to the table. We stay ahead of trends and bring leading-edge thinking to help our clients understand how change is impacting their business.

We value teamwork internally and we work side-by-side with our clients. We are guided by a constant sense of urgency, openess and an understanding of people, culture and what it takes to do things right the first time. Our methods and tools provide a structured, yet flexible approach. When it comes to working with service providers, we believe that collaboration and fact-based analysis always work better than creating a contentious relationship which never benefits the client.

We are proud of our experience and careers and recognize the value of people. We have the experience of a large company but take great pride in maintaining the entrepreneurial spirit and agility of a smaller one. We celebrate mutual success for ourselves, our clients, our partners and our service providers. We are passionate about driving business value and never succumb to complacency, because we know there is always room for improvement. 

People

We bring a powerful blend of experience, knowledge and analytical capabilities to deliver insight and value to your business. We average over twenty-five years of experience and have had prior careers as CIOs, CEOs, CFOs, COOs and business leaders across various industries. Our fact-based analysis and economic models offer the transparency and insights you require to make intelligent decisions that drive your business forward.

  • We Are Experienced

    Our model is unique. WGroup employs seasoned professionals with a strong track record for getting results. Consultants with WGroup average over twenty-five years of experience and have had prior careers as CIOs, CFOs, IT and business leaders across various industry segments. We are more than career consultants. We are industry leaders.

  • We Are Adaptable and Collaborative

    We balance structured processes with creative solutions, customizing our approach and methodologies to fit our clients’ needs. Our in-depth financial models deliver insights that extend far beyond the limitations of packaged benchmarks. We work side-by-side with our clients, and value collective thinking internally and externally.

  • We Focus on Results

    WGroup focuses on results, not just processes. A deep understanding of the human sensitivities within our clients’ businesses helps us adapt our approach to their unique organizational culture and business objectives. By establishing an up-front definition of success and aligning all downstream activities with our clients’ overall project objectives, we have established a reputation for delivering results that exceed their expectations.

  • We Cultivate a Unique Company Culture

    WGroup is differentiated by a company culture that stresses respect for our colleagues, our clients and our vendors. Our company values—Respect, Integrity, Insight, Collaboration and Passion—guide the way we behave and operate on every level.

WGroup_H_Wallaesa

Harry Wallaesa

CEO & President

Harry Wallaesa, an accomplished executive with over 30 years of experience, is currently the President and CEO of WGroup, a management consulting firm. Using a suite of tools and methodologies, WGroup provides strategic consulting, contractual negotiations, vendor management, governance and a wide range of BPO and ITO advisory services to Fortune 500 companies across the globe. Throughout his career, Harry has been committed to one underlying principle– helping companies create or increase shareholder value. WGroup is committed to helping companies leverage the benefits of sourcing by helping to optimize their business processes and IT assets to create sustained shareholder value.

Prior to joining WGroup, Harry was the President and COO of Safeguard Scientifics (SFE – NYSE), a technology holding company. Safeguard acquired and developed companies in the software, telecommunications and information technology services sectors. Anticipating the power of the Internet as the basic computing and communications platform of the future, Harry focused the efforts and capital of Safeguard on developing Internet infrastructure, business-to-business eCommerce, and software companies. During his tenure, Safeguard was transformed from a regional player to an internationally recognized company with a significantly strengthened profile, which resulted in an unprecedented increase in shareholder value. 

At the same time, Harry also served as the Chairman of Compucom (CMPC – NASDAQ) a leading computer reseller and technology services company. During that period, Compucom was able to shift its focus away from the commoditized hardware business toward a higher-margin services focus, resulting in consistent profitability and significantly improved shareholder value.

Prior to joining Safeguard, Harry was the founder and CEO of aligne Inc., a management consulting firm that assisted senior executives with identifying, analyzing and resolving their most pressing information technology challenges. aligne was immediately successful, winning Fortune 500 clients, such as AT&T, Ford, General Motors, Universal Studios, California State University, Bristol-Meyers Squibb, Target, and Blue Cross Blue Shield of Michigan. aligne was acquired by Safeguard Scientifics and played an integral role in increasing the value of the more than 250 portfolio companies.

Previous to founding aligne, Harry served as the CIO of Campbell Soup Company. Technology innovation enabled the company to elevate in prominence as one of the premier consumer package goods companies in the world. During this period, Campbell Soup experienced its greatest period of growth and delivery of shareholder value.

Harry has served as a Director on several Boards including Bowne, Inc. (BNE – NYSE) and Tangram. He has also served as a Trustee for the University of Pennsylvania Health System and The Pennsylvania Academy of Fine Arts.

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