The pressure to reduce IT spending continues and companies have had to become more sophisticated in their approaches to finding and maintaining those cost reductions, conversely, we are beginning to see more CIO’s challenged by the prospect of driving IT initiatives which are focused on revenue increases.
WGroup’s calls this “Business Driven IT” and it is a reality that has changed the role of the CIO forever. Today’s CIO’s are questioning ALL of the work that is being done by their organization. The rationalization of services and the linkage of IT services to measurable business value is a trend that is gaining significant momentum. WGroup is seeing this impact in the way Service Levels are constructed and managed end-to-end business process measures.
The economic climate has certainly impacted the way CEO’s and CFO’s view IT. They have found that IT assets do not need to reside on their balance sheets in order to deliver value. Nimbleness associated with variably priced IT services, sometimes delivered through “Cloud” solutions offer the kind of flexibility that is required in this economy.