IT Outsourcing (ITO)
WGroup supports all types of IT outsourcing(ITO) efforts including:
- Infrastructure management and ownership
- Network and telecommunications
- Application management
- Application development
- Help desk / service desk / support
- Data center management
- Managed services
- Shared services
Our people are former IT executives with over 25 years’ experience. We have deep experience in the retail, consumer products, manufacturing, financial services, healthcare, pharmaceutical, and automotive verticals. We have a current understanding of all service providers, including their relative capabilities and strengths, and a robust database of service provider pricing, delivery models, vertical expertise, and recent wins.
In IT outsourcing engagements, WGroup leads the RFP lifecycle through vendor selection, contract development and negotiation, and transition efforts. Our non-prescriptive approach ensures that key requirements such as innovation and transformation are built into sourcing relationships. Our focus on risk mitigation, governance, and value ensure a long-term, mutually beneficial relationship with client and service provider.
We focus on both strategic oversight and tactical execution. WGroup project manages the effort and is responsible for all required deliverables. Though client participation is critical to the success of every outsourcing effort, WGroup performs the heavy lifting and does all of the detail work required to prepare for a successful outsourcing arrangement.