Business Process
Outsourcing (BPO)

WGroup supports many types of Business Process
Outsourcing (BPO) efforts including:

  • Finance and accounting
  • Accounts receivable
  • Accounts payable
  • Procurement
  • Managed services
  • Shared services

Our people are former finance, operations, and shared service executives with over 25 years’ experience. We have a current understanding of all service providers, including their relative capabilities and strengths, and a robust database of service provider pricing, delivery models, vertical expertise, and recent wins. We focus on ensuring that BPO services are sourced from the best-fit provider aligned to a client’s long term objectives.

In business process outsourcing engagements, WGroup leads the RFP development and execution through vendor selection, contract development and negotiation, and transition efforts. Our focus on risk mitigation, governance, and value ensure a long-term, mutually beneficial relationship with client and service provider.

We focus on both strategic oversight and tactical execution. WGroup project manages the effort and is responsible for all required deliverables. Though client participation is critical to the success of every outsourcing advisory engagement, WGroup performs the heavy lifting and does all of the detail work required to prepare for a successful outsourcing arrangement.

Contact us to learn more about our approach.