Sourcing Advisory Services

WGroup provides advisory services for leading organizations to ensure that sourcing relationships create lasting value. The caliber of our consultants and the uniqueness of our approach differentiate us. Our consultants bring over 25 years’ experience in both sourcing and IT to help you manage all facets of sourcing engagements — from aligning the right strategy, to driving tactical execution and transition through every milestone. Our non-prescriptive, value based approach aligns sourcing projects to outcomes and the overall corporate and business strategy.

Our Sourcing Advisory Services Include:

  • Sourcing Strategy Development
  • Shared Services Strategy & Transformation
  • IT Outsourcing (ITO)
  • Business Process Outsourcing (BPO)
  • First Time Projects and Contract Renewals
  • RFP Lifecycle Execution
  • Vendor Selection
  • Contract Development and Negotiation
  • Transition Planning and Management
  • Contract Analysis

As an experienced sourcing advisory and strategy firm, WGroup helps clients through complex sourcing decisions to mitigate risk, lower costs, and improve service level. A sourcing effort is a highly-specialized IT, strategy, procurement, and financial process and requires a great deal of strategy design, financial analysis, tactical execution, and management focus. WGroup’s blended strategy, execution, and management approach to sourcing ensures comprehensive support for all types of organizations.

WGroup is a truly independent and sourcing agnostic advisory firm. We believe that an ideal sourcing model typically includes insourced and outsourced services, and different client environments require different models – there are no preconceived solutions. Further, WGroup does not take financial compensation from any service providers through sponsorship, research, or lead referral programs. Our impartial recommendations are made purely on the basis of long-term value for our clients.

Contact us to learn more about our approach.

Sourcing Strategy

We believe that strategy drives outcomes, and in sourcing initiatives especially, a well-developed strategy is vital to ensuring long-term success. Further, new trends in sourcing require a strategy first perspective. These trends include:

  • A shift towards IT innovation and transformation
  • New service delivery models
  • New outsourcing service providers
  • New pricing models
  • New contract models for outsourcing
  • New preferences in geographic sourcing

WGroup utilizes structured, but flexible methods and tools to align sourcing efforts with top line business and IT strategy. Our sourcing strategy assessment and development engagements begin with a comprehensive analysis of an organization’s application portfolio, business processes, organization and resource models, existing contracts, current service levels, service models, and costs. We develop a comprehensive financial model that compares the current cost of all services to likely costs across various sourcing options. We help define core and non-core services, and measure the associated risk of sourcing to external (customer/supplier/partner) and internal stakeholders groups.

The output of this effort is a comprehensive and robust sourcing strategy that fully defines and scopes sourcing options with recommendations for improved service performance, minimized risk, and reduced cost.

Contact us to learn more about our approach.

IT Outsourcing (ITO)

WGroup supports all types of IT outsourcing(ITO) efforts including:

  • Infrastructure management and ownership
  • Network and telecommunications
  • Application management
  • Application development
  • Help desk / service desk / support
  • Data center management
  • Managed services
  • Shared services

Our people are former IT executives with over 25 years’ experience. We have deep experience in the retail, consumer products, manufacturing, financial services, healthcare, pharmaceutical, and automotive verticals. We have a current understanding of all service providers, including their relative capabilities and strengths, and a robust database of service provider pricing, delivery models, vertical expertise, and recent wins.

In IT outsourcing engagements, WGroup leads the RFP lifecycle through vendor selection, contract development and negotiation, and transition efforts. Our non-prescriptive approach ensures that key requirements such as innovation and transformation are built into sourcing relationships. Our focus on risk mitigation, governance, and value ensure a long-term, mutually beneficial relationship with client and service provider.

We focus on both strategic oversight and tactical execution. WGroup project manages the effort and is responsible for all required deliverables. Though client participation is critical to the success of every outsourcing effort, WGroup performs the heavy lifting and does all of the detail work required to prepare for a successful outsourcing arrangement.

Contact us to learn more about our approach.

Business Process
Outsourcing (BPO)

WGroup supports many types of Business Process
Outsourcing (BPO) efforts including:

  • Finance and accounting
  • Accounts receivable
  • Accounts payable
  • Procurement
  • Managed services
  • Shared services

Our people are former finance, operations, and shared service executives with over 25 years’ experience. We have a current understanding of all service providers, including their relative capabilities and strengths, and a robust database of service provider pricing, delivery models, vertical expertise, and recent wins. We focus on ensuring that BPO services are sourced from the best-fit provider aligned to a client’s long term objectives.

In business process outsourcing engagements, WGroup leads the RFP development and execution through vendor selection, contract development and negotiation, and transition efforts. Our focus on risk mitigation, governance, and value ensure a long-term, mutually beneficial relationship with client and service provider.

We focus on both strategic oversight and tactical execution. WGroup project manages the effort and is responsible for all required deliverables. Though client participation is critical to the success of every outsourcing advisory engagement, WGroup performs the heavy lifting and does all of the detail work required to prepare for a successful outsourcing arrangement.

Contact us to learn more about our approach.