Case Study

Undergoing an Innovative Sourcing Transformation

Transforming an incumbent provider relationship while creating value for both provider and client

A major North American travel and transportation company was approaching the expiration of contracts and wanted a thorough assessment of their sourcing strategy. Read how WGroup:
  • Saved the company more than $80 million in ongoing service costs
  • Reduced transition risks
  • Upgraded contractual relationship that resulted in major improvements in service delivery processes and an optimized IT environment

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