Service Delivery Transformation

Dec 21st 2016 | By Tony Ioele
How many times a day are you told by your business leaders and CEO that the IT department needs to move faster? I would bet that one of your first thoughts is, "Let’s transform service delivery." If you think that’s a silver bullet to solve the agility and speed to solution problem, you’re in for a surprise.

Better Insight and Automated Action, Despite Technical Debt

Dec 14th 2016 | By Jeff Vail
Jeff Vail, COO of WGroup, a technology management consulting firm, together with Pneuron CTO Tom Fountain, presented the webinar, “Better Insight and Automated Action, Despite Technical Debt.” Below is the Q&A session that followed.

Retail IT Roadmap: Planning for Competitive Innovation

Dec 9th 2016 | By Tony Ioele
In the coming years, retailers will face a nearly unprecedented amount of technology disruption and consumer intelligence. If they haven’t developed IT principles to embrace these forces, they are falling behind. With innovative new retailers like Amazon that see themselves as technology companies first, traditional retailers need to act quickly and plan effectively to stay ahead of the curve. They will need a roadmap to address the introduction of disruptive change into their business.

Look to the Future With ERP: Choosing and Implementing ERP

Nov 30th 2016 | By Tony Ioele
Today, practically every company is going through some sort of digital transformation. Whether it is a service delivery transformation, operational improvement using ITSM as a framework, or other change, companies need to be proactive and look to the future to stay competitive. Enterprise resource planning (ERP) software is a core component of this digital revolution, allowing companies to collect, store, manage, and analyze data across a wide range of business functions to drive business goals.

Free Webcast: Better Insight and Automated Action, Despite Technical Debt

Nov 23rd 2016 | By Admin
WGroup is excited to announce that we are co-hosting a webcast with Pneuron on December 1st at 3:00 PM ET entitled "Better Insight. Automated Action. Despite Technical Debt”. WGroup’s COO, Jeff Vail will be joined by Pneuron’s CTO, Tom Fountain, who was also the former CIO of global agribusinesss Bunge, Ltd. and VP & CIO at Honeywell Specialty Materials.

ERP Selections

Nov 17th 2016 | By Michael Whitehead
The evaluation and ultimate selection of a technology solution as materially transformative as an ERP package requires an organization to immerse itself in some in-depth self-reflection. Reflection of how it is currently operating, considering opportunities to re-engineer, optimize and standardize current business processes.

App Rationalization: Strategies for a Leaner and More Effective App Portfolio

Nov 15th 2016 | By Pankaj Agarwal
In our last post, we talked about what app rationalization was and how it can help your business. In this article, we’re going to discuss some specific techniques for app rationalization and why WGroup believes we offer the most effective ways to make your app portfolio more cost effective and efficient.

Application Rationalization: What It Is and Why Your Business Needs It

Oct 31st 2016 | By Pankaj Agarwal
The average company has over 500 apps, yet uses just over half that number on a daily basis. Over time, organizations add applications and infrastructure without engaging in efforts to reduce their existing inventory. Inevitably, this leads to unused or underutilized apps that waste resources and decrease efficiency. Maintenance for these unused applications drive ever-increasing costs over time and can have a dramatic effect on overall IT cost trends.

IT Leadership Priorities for the Data Ecosystem

Oct 20th 2016 | By Admin
Given the immense importance of the data ecosystem, many CIOs may wonder what their role will be in ensuring that the company is positioned for data success. IT leaders need to assess their people, processes, and technology, and provide the leadership that underpin these contemporary data ecosystems. This means having a clear understanding of both business goals and the technology that can help drive them.

Why Benchmarking Doesn’t Work

Oct 12th 2016 | By Denis Desjardins
When most consultants evaluate a client’s IT operations, they rely on benchmarks to provide a cost and performance baseline, set goals, and measure progress. But there’s a problem with this approach: it simply doesn’t work. Cost benchmarks force client data into a generic model that isn’t able to capture the unique differences in client service strategies, and can’t account for service quality, performance levels, or consumption issues. These limitations ultimately lead to assessments based on invalid data that don’t help the client company meet its objectives.