Insights

The Shared Services Roadmap: How to Drive Efficiency and Reduce Cost

Jun 1st 2017 | By Alan Rouse
To begin taking advantage of the many benefits of shared services, companies must understand the challenges associated with transformation. It is important to validate that the strategy will provide business value and not introduce additional complexity. This requires a thorough understanding of the organization’s needs and the systems and processes necessary to implement them.

WGroup: IAOP’s 2017 World’s Best Outsourcing Advisor

May 30th 2017 | By Domenic Colasante
WGroup has been working since 2004 to deliver effective technology management consulting to firms all over the world. Our data-driven, business-first approach to outsourcing has allowed companies to reduce costs, increase productivity, and maximize profitability. Our team’s extensive experience working in IT, business process management, and outsourcing allows us to offer a comprehensive view of the outsourcing landscape and provide our clients with the tools they need to succeed.

Achieving Evergreen Innovation with Managed Services Providers

May 24th 2017 | By Jeff Vail
Mark Twain said, “to stand still is to fall behind,” and that witticism is more accurate than ever. In today’s ultra-competitive environment, no business can afford stagnation, especially in IT. Technology is the backbone of the digital business, and the digital business demands continuous improvement and innovation. If you rely on managed services providers (MSPs) to deliver IT services, then they share this challenge with you. Yet, all too often these providers are not pulling their weight.

Four New Sourcing Strategies: Overcoming Regulatory Limitations

May 12th 2017 | By Tony Ioele
As the costs of foreign labor and political pressure against offshoring increase, many companies are seeing declining benefits to labor arbitrage. New regulatory pressures are also making it more difficult to hire foreign workers to work locally. H1-B visa expediting is being halted and it is likely that there will be a lowering of the cap on total H1-B visas issued. These two factors are leading to a rapid increase in competition with many companies looking for new opportunities to control costs and deliver better products and services to their customers.

How to Sell an IT Budget to a CFO

May 8th 2017 | By Rich Carroll
IT can always use more money to build better systems, increase reliability, improve speed, and deliver new features. However, many companies see IT as a major cost center and many IT leaders don’t do enough to prove the business value of their work. This creates a dynamic in which getting approval for the IT budget becomes extremely challenging. Some CFOs will balk at any increase in budget and look for every way to cut costs, even at the expense of system reliability and performance.

Digital Twins: What They Are and Why Every IT Leader Should Know About Them

Apr 26th 2017 | By Domenic Colasante
As IoT, digital modeling, and data analytics become increasingly powerful, more companies are using digital twin technology to improve the efficiency, reliability, and functionality of processes and systems. The technology is becoming one of the most popular new trends of 2017, named one of Gartner’s top 10 strategic technologies of the new year. Used for prediction, quality analysis, design, and maintenance, these solutions have had a major impact on the way companies do business.

Better Business Relationship Management: Reconfiguring a Multi-Billion Dollar Pharmaceutical Company’s BRM Function to Drive Business Value

Apr 21st 2017 | By Domenic Colasante
WGroup was recently contracted to help a major pharmaceutical company re-engineer its business relationship management (BRM) function. The role was originally designed to be strategic in nature, where the BRMs and the business would collaborate to use technology to generate revenue, but instead the BRMs were reduced to a role of order takers for IT. As a result, the business did not see any real value created by the BRMs, and did not view them as technology leaders or peers.

Six Obstacles to Speeding Up IT

Apr 6th 2017 | By Domenic Colasante
In order to optimize the speed of IT transformation, it is important to first understand the obstacles that keep things slow. By identifying problem areas and taking steps to address them, companies can more successfully implement changes that improve the speed at which IT operates.

10 Objectives of a Vendor Management Organization

Apr 1st 2017 | By Steve Coper
As companies continue to increase their strategic reliance on vendors, outsourced services and collaborative alliances, business leaders should “rethink” Vendor Management.  In fact, the sheer number of vendors engaged in organizations of all sizes is projected to grow substantially, making it more difficult for traditional procurement organizations to manage. Thus...

The Importance of the PMO and Good Governance: Maintaining Your IT Edge in 2017

Mar 29th 2017 | By Tony Ioele
As the first quarter of 2017 ends, many CIOs and senior IT leaders are already shaking their heads, wondering how they’ll meet the demands of their customers, retain their staff and maintain their edge. Although innovation, rapid development and forward thinking strategies are all critically important, the foundation of IT success is and always will be good governance.
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