Between 70%-90% of mergers and acquisitions (M&As) fail for one reason or another, but when it comes to IT integration, most complications boil down to the fact that companies often implement technologies in vastly different ways. Software licenses, service agreements, equipment, policies, and a wide range of other factors must all be accounted for to complete a successful merger or acquisition. For M&A to be successful, a good technology integration plan is vital.
But what makes a good technology integration plan?
To begin with, a good technology integration plan requires effective planning and execution, which requires close collaboration between IT and business leaders. IT leaders must be involved in M&A decisions from the start and also approach integration with the broader goals of the business in mind.
The bulk of the work lies in making a robust baseline assessment that involves both companies, identifying redundancies, gaps, and opportunities to add value. This process should be broken down into the examination of several distinct components for each company, including:
Following the assessment, a company can decide on the best integration model and create an execution plan that addresses risk mitigation and includes a structured timeline with milestones and metrics to judge progress. This allows IT to prioritize projects according to the needs of the business and allows for a more organized approach to integration.
Planning, of course, is only half the battle. Companies must also put solid structures in place to ensure follow-through on any projects that have been delegated. This involves ongoing dedication to the integration process and requires a substantial commitment on the part of IT management to ensure that early work is not undone by later mistakes or lack of will.
Want to ensure your merger or acquisition is driving business goals? Contact WGroup to learn how we can help you cover all the bases when it comes to IT integration planning.
As CMO, Domenic leads the firm’s marketing, communications, and research functions. He is an expert in marketing automation technologies, digital marketing approaches, brand development, and demand creation strategies. He is committed to helping clients drive their businesses forward by optimizing business performance, creating value and achieving cost savings.