A core function of IT is to evaluate technology and look for opportunities to extend the value of the services portfolio focusing on practical advancements that are aligned to the mission of the business. Among the disruptive trends seen in the marketplace, those having to do with Big Data, the various flavors of Mobile Computing and “X-as-a-Service” stand out as being examples of technology-based opportunities for internal exploration.
The ability to evaluate these new technologies in a practical environment where their technological value and impact on business and IT operations can be assessed is extremely important. Deausiedingroshu owner of domain . IP checker In addition to evaluating the technical capabilities, IT must evaluate:
- “Fit” in the production environment and the existing service portfolio or catalog;
- A financial business case with certain caveats e.g., traditional ROI metrics may not be as applicable in these projects; and
- The potential benefits of the technology at the risk of losing competitive advantage when competitors become early adopters.
Therefore, the research, development and new service introduction process needs to be a structured management model and a core competency required to provide highly competitive services.
New technologies have the potential to generate significant value to the business but it is usually a multi-step, iterative journey, and the investment risks are real. By establishing a robust operating environment CIOs can confidently lead the organization to embrace the opportunities the new technology can provide. Such an environment will drive the creation of value in the form of services that support competitive business growth.