One of the biggest challenges organizations face today is the changing relationship between IT and business/functional areas of the company. WGroup sees several major factors contributing to this shift.
Most notably, cloud computing and as-a-service delivery models make it easier for non-IT areas of in terms of internal dissatisfaction, inefficiency, and confusion. WGroup’s strategy is to embrace the change, but with a logical and governed approach.
- Governance Cannot be Overstated – the importance of a strong enterprise-wide governance strategy and framework is critical in this new world. Not only has the divide between IT and the business converged internally, but enterprises have to manage the complexity of global delivery models such as outsourcing, multi-sourcing, and shared services.
- Partner for Innovation – business functions now have technology tools at hand that give them the ability to support their own needs without having to go through the IT department. Increasingly, software and technology providers are directly targeting and selling to business function leaders such as the CMO. Instead of discouraging or fighting the business functions’, IT should proactively and strategically identify requirements and partner for innovation to bring value to the process through strategy, governance, security, and enterprise IT.
- IT Focus on Business Value – this requires a shift of focus from IT services required to run the business and cost improvement initiatives to services and priorities that drive top-line growth, innovation, agility and enterprise business performance improvement.